London Borough of Richmond Upon Thames - Unitary Development Plan
Unitary Development Plan - Adopted 1 March 2005
 
   

Chapter 9

EMPLOYMENT AND ECONOMIC ACTIVITY

   
EMP 1 New development
EMP 2 Business developments
EMP 3 Provision, improvement and expansion of industrial, and storage and distribution premises
EMP 4 Retention of employment uses
EMP 5 Home working
EMP 6 Live and work units
EMP 7 Small and growing businesses
EMP 8 Development of tourism
EMP 9 Hotels and guest houses

   
9.1 The Borough provides an attractive business location through its highly educated and skilled workforce, the attractive environment, and location in outer south west London. Its thriving local economy is strongly based around the service and public sectors with a high proportion of small businesses, and many self-employed residents. However, as it forms a relatively small part of the wider London, west and south west London economy there is significant commuting both into and out of the Borough particularly by car. This chapter seeks to enable existing and future businesses to remain and expand, to protect Richmond's environment, to reduce car-borne commuting and to enable it to remain an attractive place to visit. It should be read in conjunction with policies in other chapters relating to job-generating sectors such as retail and community services, which are important to the local economy.
9.2 Estimates by the London Research Centre suggest that the Borough's economically active population in 1999 was 96,900. It was expected to peak at 97,500 in 2001, dropping to 96,500 in 2006 and to 93,600 in 2011. In 1991, 59% of working Borough residents commuted to jobs outside the borough, while 48% of local jobs were taken by in-commuters. These long journeys to work, allied to increasing car ownership and usage have resulted in serious problems of traffic intrusion and congestion.
9.3 Richmond's industrial structure is fairly typical of an outer London borough, which compared to Great Britain has a smaller proportion of the workforce employed in manufacturing, and a larger proportion in service sectors. 75% of the Borough's workforce is employed in the banking and business sectors, distribution, hotels and restaurants, and in the public sector. A relatively high proportion of the workforce is also engaged in the 'other services' sector.
9.4 Two-thirds of businesses are independents or sole traders, and a further 12% are branches. Only 10% are headquarters. Richmond businesses are generally small (63% have 0-4 employees). There is a relatively high level of self-employment (14.6%), and a significant amount of home working (6% of the Borough's working residents). In December 2000, a time of economic buoyancy, the majority of local businesses reported an increase in volume of business and over a third had taken on more staff.
9.5 Richmond's unemployment rate (by claimant count) is one of the lowest in London, although this masks a higher level of long-term unemployment. The Borough has a higher proportion of claimants seeking work in managerial, associate professional or clerical occupations than for London or Great Britain as a whole, reflecting the proportion of these occupational groups in the population. Lower proportions are seeking work in 'other occupations'. Employers report most difficulty in recruiting sales, catering, clerical and technical staff. The main employment areas are Central Twickenham, Richmond Hill and Richmond Town wards which together account for 40% of the employment. Teddington and Kew wards provide a further 19%. Hampton Nursery and Heathfield wards have very low employment levels.
9.6 The stock of commercial property in the Borough is dominated by retail units of which there are over 2,000. There are over 1,000 offices, 560 factories/workshops, and 367 catering premises. In the ten years from 1984 - 1994 there was a decline of 150,000 sq m of factory floorspace. This now forms a relatively small element of the Borough's employment floorspace (42,000 sq m). Total floorspace is now shared roughly equally between offices, shops, and warehouses, around 250,000 sq m each. The decline in employment floorspace of all types appears to be continuing. From March 1992 to March 1996 planning permissions granted accounted for a loss of 25,000 sq m of employment floor space (of which 9,000 sq m went to residential uses).
9.7 Forty percent of those contacting the Council over a sample period of 18 months seeking commercial premises require B1 space (of which over a third seek light industrial premises). Sixty percent of those seeking new premises were either establishing a new business or their existing business required more space. Many of those seeking premises had difficulty finding suitable space due to cost and shortage of premises of appropriate size. Nearly a third of businesses were expecting to expand by acquiring more space at their current premises or by relocating. The majority of those businesses moving required relatively small premises within a range of 21 to 250 sq m.
   
 

TOURISM

9.8 Nationally, tourism is the second largest industry in terms of visible exports and services, and is growing rapidly. In 1999, 28 million visitors came to London from overseas and other parts of the UK, spending £6.7 billion. A conservative estimate, taken from the known visitor figures of major attractions in the Borough, is that 16% of London's tourists will visit Richmond upon Thames at least once during their stay. The Borough is among the most visited areas of London, with Kew Gardens, Hampton Court Palace and the Rugby Football Union ground in Twickenham attracting almost 3.5 million visitors a year. Richmond town centre and the river are also major attractions. There are around 950 hotel bed spaces and 300 bed and breakfast and self-catering bed spaces in the Borough catering for both business and tourist visitors, and no camping or caravanning sites. If the number of bed spaces could be increased, this would encourage more day visitors to stay overnight, increasing local spending. The outcome of the Scarborough Tourism and Economic Activity Monitor (STEAM) project, in which the Borough is participating with other boroughs and the Training and Enterprise Council (TEC), will increase our understanding of the economic impact of tourism.
9.9 This chapter is primarily concerned with offices, industry, storage, distribution and tourism. Other uses, which also generate substantial employment opportunities including public service uses, are subject to policies in other chapters in the Plan.
   
 

NATIONAL AND REGIONAL POLICY CONTEXT

9.10 PPG 4 'Industrial and Commercial Development and Small Firms' (1992) requires local authorities to support the development of industrial and commercial activity and the setting up and expansion of small businesses (those with fewer than 200 employees). Plans are required to include policies that identify land for different types of business. Local planning authorities are encouraged to adopt measures that reduce or remove obstacles in the path of the establishment or expansion of any form of economic activity.
9.11 PPG 13 'Transport' (1994) advises local authorities to move towards a better balance between employment and population in existing urban communities in order to enable people to work from home or within their own communities. It also advises that opportunities are taken to develop travel intensive uses in areas already well served by public transport or with the potential to be well served. The guidance explicitly encourages local authorities in their local plans to provide for the juxtaposition of employment and residential uses.
9.12 Regional Planning Guidance for the South East is RPG9 (2001). A key objective is to provide a framework for economic growth to maintain and develop the South East's competitive position in Europe and to give employment to its people. The development of London's role as a financial, commercial, tourist and cultural centre is encouraged, as is the need to broaden its economic base by supporting the manufacturing sector. There is expected to be a change in the balance of new development in the Region from the west to the east. Guidance highlights the need for UDP policies that allow developments, which are responsive to economic and technological change and new kinds of jobs, as well as policies that make workplaces more accessible to the local unemployed. Provision for development related to the arts, culture and entertainment and for tourism needs to be addressed in UDPs.
9.13 Regional Guidance for the South East (2001) aims to build on the successful economy to enable the Region to compete even more effectively in dynamic global markets. In particular it aims to sustain and enhance those aspects of the Region's life that contribute to this success and promote the best use of human resources. It recognises the importance of environmental assets, quality of life and accessibility.
9.14 Strategic Guidance for London (May 1996) requires development plan policies to:
  (a) Ensure that the right conditions are met to encourage business and industry to locate or remain in the Borough.
  (b) Reduce the need to travel and ensure that jobs and homes are accessible to each other.
  (c) Support tourism by the provision of hotels and services that serve tourists.
  (d) Create and maintain a good working environment, including minimising pollution and adverse impacts on the locality.
9.15 Guidance emphasises the need for London to become more attractive to industry engaged in high value-added technologically based production. It recognises that a large number of businesses, which are of considerable importance to the local economy are vulnerable to development proposals from higher value uses. It supports action by local authorities to safeguard such sites by restricting prospective land uses to those offering employment in industry and business classes, where there is a reasonable prospect of productive use.
9.16 In the context of tourism policy boroughs are required to: consider the need for hotel development for different price ranges; prepare policies to encourage hotels in areas that would be acceptable for visitors; benefit the local economy and be accessible to public transport; consider the use of existing vacant space, including office uses and sites in town centres, for hotels; and include policies and proposals for major conference and exhibition facilities, the improvement of existing facilities and the development of new sites where appropriate.
9.17 The London Tourist Board Strategy (1997) sought to ensure that the benefits of tourism are spread more widely throughout London, to areas that would include the Borough. Boroughs are called upon to assist tourism development by taking a positive attitude towards proposals for hotel development.
9.18 The Council's tourism strategy is set out in Visitor Strategy for Richmond upon Thames 2001-2005, Tourism Policy Statement. In April 1990 a new Tourism Advisory Group was established to act as a consultative and advisory body to the Council and the commercial tourism sector. In June 1996 the Council agreed a revised tourism policy statement, which states:
  "IN THE LIGHT OF TOURISM'S STATUS AS THE SECOND LARGEST AND GROWING INDUSTRY IN THE COUNTRY, THE COUNCIL RECOGNISES:
  (a) that tourism is a major generator of wealth and employment in the local economy and enhances the prestige of the Borough;
  (b) that tourism is expected to grow, with increased numbers of visitors coming into the Borough;
  (c) that tourism provides financial support to attractions - restaurants, shops and other local amenities which depend on visitor income which make the Borough such an attractive place to live and work.
  The Council also recognises that the inevitably large numbers of visitors to the Borough can disadvantage local residents. They can also harm 'natural' features such as parks and riverside."
9.19 Therefore the Council seeks to manage tourism by:
  (a) keeping its tourism policy and activity under review through the medium of the Tourism Advisory Group and associated sub-groups, representatives of Council, community interests and the local tourism industry;
  (b) encouraging and promoting visits to less well known areas of the Borough which have the capacity to cope with additional visitors;
  (c) encouraging visitors to come out of season;
  (d) encouraging the provision of additional bed spaces in order that visitors can stay overnight and for short breaks;
  (e) influencing public transport operators to maximise the effectiveness of services and to seek to ensure provision of appropriate tourist services;
  (f) encouraging visitors to use public transport, river transport, cycling and cycle paths, and walking and ferry services to and from the Borough;
  (g) informing local residents of the benefits of tourism to the Borough and encouraging them to spend their leisure time in the Borough, as well as promoting the Borough's attractions in neighbouring boroughs;
  (h) minimising the conflict between, and harmonising, the interests of visitors and residents;
  (i) encouraging tourists to stay longer, and visitors to stay overnight;
  (j) securing improvements in the Borough's facilities and environment through private sector investment in tourism;
  (k) minimising the adverse effects tourism may have on the environment;
  (l) enhancing the visitors' experience, e.g. by provision of information, encouragement to visit other attractions in the Borough, promotion of walks, river transport, theatres and the arts etc;
  (m) working closely with the London Tourist Board and neighbouring boroughs to harmonise policy and promotional activity;
  (n) helping to provide new attractions where these will bring benefits to the Borough.
     
 

ECONOMIC DEVELOPMENT STRATEGY

9.20 Included in the Council's Economic Development Strategy 2001-2003, is the commitment to promote a diverse, vibrant and socially inclusive economy. The Council's priority economic development goals during the life of this strategy are: to retain existing firms and attract new firms to the Borough; promote learning for all; to maintain and improve environmental quality in the borough; and to tackle social exclusion through economic development and skill's development.
   
 

STRATEGY

9.21 The Council recognises that the Borough has an important role within the wider economy of London. In determining the overall level and types of employment floor space to be pursued through the Plan, the Council has attempted to strike a balance between the need to facilitate the continued growth of the local economy, and the need to maintain the residential character of the Borough, to avoid excessive increases in traffic and congestion, and provide employment and business opportunities for local residents.
9.22 The strategy is broadly aimed at maintaining the Borough's relative position in the wider economy and labour market through the retention of all land that currently or previously provided jobs in employment use where possible and desirable. Although there is evidence that jobs are increasingly attracting people from outside the Borough, it is an underlying principle of the UDP to cut down the need to travel. High transport costs, increased use of IT, increasing congestion and more women entering the workforce mean that a choice of jobs should be kept for those who may decide they would prefer to work locally now or in the future. In addition there is a high propensity for local residents to set up their own businesses and therefore there is a need for a range of premises to be retained and provided. The Council intends therefore to maintain the existing dispersed pattern of employment opportunities. However, in order to minimise the use of cars for work journeys, intensification of employment use on existing sites will generally be restricted to those which are well served by public transport and have on-street parking controls. Jobs in locations accessible by public transport will provide employment opportunities for residents living in parts of London where unemployment is higher and personal mobility relatively low.
9.23 The policies for business development are based on the principle of encouraging development to provide for growth of local businesses and small firms.
9.24 Smaller scale development will be acceptable in mixed use and residential areas in order to provide local services and help sustain local shopping and other services, to provide a reasonable spread of jobs throughout the borough, and provide work space for local residents within walking distance from home. Encouragement will be given to the provision of small units.
9.25 Where possible, the Council will seek to retain and encourage the provision of industrial, storage and distribution uses, where appropriately located, in order to maintain diversity in the local economy and local jobs, and to protect local services (for instance car repair).
9.26 The Council will also seek to retain river-related industrial sites in industrial or other river-related uses. The policies on tourism in the Plan pursue the land use aspects of the Council's tourism policy statement. There is a need to provide facilities at locations that are accessible by public transport, thereby minimising the need for coach, car or taxi travel and the adverse effects of tourism on residents.
   
9.27

OBJECTIVES

 
  • To foster economic growth that is compatible with the Council's policies on transportation and the conservation of the environment and provides locally accessible employment opportunities.
  • To retain existing employment sites and where these are proving to be seriously detrimental to the amenities of the surrounding area, to consider an appropriate development and/or change of use that would continue to provide some form of employment opportunities [or community benefit] for local residents.
  • To encourage the provision of sites for general and special industrial and warehousing uses in appropriate locations where this is compatible with the environment.
  • To provide for the needs of existing local and small firms on appropriate sites.
  • To ensure that upon redevelopment for employment uses every opportunity is taken to enhance the environment.
  • To restrict significant increases in employment floor space to sites which are well served by public transport and have on-street parking controls and are needed to provide some significant planning benefit.
  • To work with developers and employers to ensure that new and existing developments contribute to discourage inessential journeys by car, and encourage commuting by foot, cycle and public transport.
  • To ensure that developments are designed to meet the requirements of people with special needs.
  • To improve the environment of residential areas adversely affected by employment uses.
  • To provide opportunities for home working and live-work units as long as there is no loss of residential units.
  In relation to tourism:
 
  • To seek to maximise advantages and minimise disadvantages brought to the Borough by visitors and tourists.
  • To encourage overnight stays by visitors by giving favourable consideration to proposals for the provision of suitable accommodation in appropriate locations.
  • To ensure that tourism does not prejudice the environmental quality of the Borough.
   
 

POLICIES FOR ECONOMIC ACTIVITY

  EMP 1 - NEW DEVELOPMENT
9.28 Applications for employment development will be considered against the following:
  (a) their accessibility by public transport and relationship with the primary and secondary road network, and the cycle network;
  (b) the traffic generated by the development being consistent with the existing road capacity and traffic flow requirements;
  (c) the environmental conditions which would be associated with the development;
  (d) the provision of full access for people with disabilities in accordance with policy BLT 12;
  (e) the retention of non-employment uses encouraged in other policies;
  (f) the provision of facilities for cyclists;
  (g) the provision of childcare facilities; and
  (h) the provision of premises suitable to meet the needs of small firms.
   
9.29 The purpose of this policy is to ensure that development for employment uses is related to the employment needs of the Borough and that any commuting to the development does not cause undue environmental problems in terms of traffic congestion, on-street parking, noise and fumes, etc. In appropriate cases developers will be expected to provide a transport assessment and a travel plan. Part (d) seeks the provision of access for people with disabilities in accordance with policy BLT 12 in order to promote the Council's policy on equality of opportunity and make the fullest use of scarce labour resources.
9.30 The Council is particularly anxious to encourage provision for small firms as this represents the fastest growing area of the local economy and affords an opportunity for residents to set up their own business, and perhaps work closer to home.
9.31 Child care facilities enable more residents to enter the labour market. In order to enhance employment opportunities of residents with child care responsibilities, the provision of workplace child care facilities will be encouraged. When considering significant new employment generating proposals, in particular larger schemes above a threshold of 2,500 sq m or 100 jobs, the Council will seek to negotiate the provision of child care facilities or an appropriate financial contribution.
  EMP 2 - BUSINESS DEVELOPMENTS
9.32 Planning permission will normally be permitted for business developments (B1 uses) which are not in conflict with other plan policies and provided that:
  (a) the scale of development is compatible with the level of existing or potential public transport accessibility and the on-street parking situation;
  (b) the development will not cause adverse environmental impact on surrounding areas or on residential amenity;
  (c) the scale, bulk and appearance of the proposal is compatible with the character of its surrounding;
  (d) provision is made for servicing, car and cycle parking and access in accordance with relevant Council standards.
   
9.33 The Business Use Class B1 of the 1987 Town and Country Planning (Use Classes) Order means that businesses' space should be flexible enough to be used for light industrial, research and office purposes, and be compatible with residential areas. The Council wishes to encourage such development in the Borough in order to provide jobs and opportunities for business development in all areas. Such developments can result in significant environmental improvements and provide for a range of business opportunities for which there is a real demand, and provide employment for local people. A significant element of new business start-ups by local people, require office-type space, generally in units of less than 250 sq m. Developments that provide units of this size are particularly encouraged.
9.34 Business developments generally involve the intensive use of sites with significant travel generation, therefore it is important that major new developments should be located in areas which are highly accessible by public transport (normally the town centres) or where public transport can be suitably enhanced and that these areas have in place a controlled parking zone. The other mixed use zones also have some public transport services and smaller scale developments are particularly appropriate to provide local services and help support local shops.
9.35 Very small workplaces, particularly offices and studios, which provide local employment and/or services are compatible with residential areas and can potentially reduce travel. They are no more likely to impact on the amenity of the area than if the site was to be developed as housing. Isolated shops in residential areas may also be suitable for conversion to small-scale business uses subject to TC 7.
  EMP 3 - PROVISION, IMPROVEMENT AND EXPANSION OF INDUSTRIAL, AND STORAGE AND DISTRIBUTION PREMISES
9.36 Favourable consideration will be given to applications for the development improvement, expansion or continued use on a permanent basis of existing industrial, storage and distribution premises provided that:
  (a) the occupation of the site for such uses is not unduly detrimental to the amenities of occupiers of surrounding property;
  (b) the proposal would not conflict with other relevant policies of the plan.
  In considering proposals the Council will take into account the need, if any, to improve the physical environment of the area.
   
9.37 This policy is to encourage firms to remain and expand within the Borough, thus ensuring that the variety and choice of employment opportunities is maintained. The Council does however, wish to discourage the unnecessary redevelopment of premises in order to maximise the use of resources and maintain the stock of cheaper accommodation.
9.38 The Council attaches a high priority to improving the physical environment, and is anxious to avoid the problems which are occasionally encountered because of the juxtaposition of industry and other uses. When considering proposals for the rebuilding or expansion of existing premises the Council will endeavour to secure improvements which could include the following:
  (a) the landscaping or screening of existing unsightly buildings or features on the site;
  (b) improved access and provision of parking and servicing on the site;
  (c) the renovation, improvement or removal of existing unsightly buildings on the site;
  (d) the amelioration of environmental problems (e.g. the reduction of noise by sound insulation of existing buildings and more effective control over pollutants);
  (e) restrictions on hours of working and delivery times.
  (f) the improvement and retention of riverside industrial uses.
  EMP 4 - RETENTION OF EMPLOYMENT USES
9.39 The Council will require employment land, or sites or premises which were last used for employment purposes to remain in employment use providing they are compatible with the amenity of the surrounding area and access to the site is adequate.
  Where a particular business operation ceases for environmental or other reasons, re-use or redevelopment of the site for B1 purposes will by definition be acceptable in a residential area and will be a normal requirement. The use of employment land for other purposes would only be acceptable if:
  i) a property is vacant and is returning to its former residential use such as in the case of upper floors above shops;
  ii) the existing premises has severe site restrictions in terms of access and servicing arrangements which would make its continued employment use inappropriate; or
  iii) the location of the site has poor accessibility by public transport and its continued employment use would generate large numbers of journeys to work by the private car;
  iv) there is provision of evidence that full and proper marketing of the site at realistic prices both for the existing use and for redevelopment (if appropriate) for other employment purposes over an extended period has been unsuccessful.
  A mixed-use scheme can maintain or increase employment on the site. Each proposal will be considered on its merits. The Council will take account of the following factors when considering mixed use applications:
  (a) the amount of employment floorspace;
  (b) the type and mix of uses;
  (c) likely access, parking and traffic implications;
  (d) quality of the design;
  (e) compatibility with the policies for other land uses;
  (f) the maintenance and improvement of the quality of the physical environment and the character of the area.
   
9.40 The Borough has no industrial areas designated in the UDP, relatively limited employment floorspace, and many small sites scattered across mixed use and residential areas which accommodate a significant amount of local employment and business development opportunities. There is pressure from residential and retail uses to locate on employment land, and yet there is a shortage of sites available for new business development for which there is strong demand. This situation is reflected throughout South London.
9.41 This policy is therefore contributing to the economic prosperity of the Borough by encouraging the recycling of brownfield sites for new employment activities. It aims to ensure that employment sites are located close to residential areas to provide valuable local job opportunities and services easily accessed by local people and reducing the need to travel in accordance with policy in PPG 13. Cumulative loss of employment sites will have an adverse effect on business and employment opportunities, and on the character of the Borough. The loss of these sites is not therefore justified. Where an existing employment use of a site within a predominantly residential area is causing detriment to the amenity of that area by reason of noise, vibration, smell, fumes, dust, etc the Council will seek improvements, in order to overcome the nuisance caused to residential neighbours.
9.42 Where continued employment use is not practicable, proposals for alternative employment generating uses, such as health, leisure, tourism, childcare or hotels will be considered in accordance with other policies in the Plan. Retail uses may also be an acceptable alternative on town centre sites where they would enhance the retail function.
9.43 Where none of these is practicable the Council may permit residential development in the form of permanently affordable housing (HSG 6).
  EMP 5 - HOME WORKING
9.44 The Council will encourage home working subject to the following requirements:
  (a) there is no unacceptable loss of amenity to neighbouring residents;
  (b) there is no loss of a residential unit.
   
9.45 Working at home reduces travel to work journeys and provides a valuable opportunity for those setting up in business, especially for the less mobile. However despite its obvious benefits, home working can have damaging effects on local amenity, particularly from traffic generation and must therefore be carefully controlled. This policy will apply only in those cases where a material change of use has occurred.
  EMP 6 - LIVE & WORK UNITS
9.46 The Council will encourage the retention and development of live-work units, subject to relevant policies on the protection of existing uses and sites.
     
9.47 Live-work units also provide an opportunity to work from home. The Council will encourage the provision of such uses, and will seek legal agreements to ensure that live and work units remain in this dual use. Normally, neither the residential nor the employment element of the development should exceed 75% of the ensuing floorspace. Shops with living accommodation above already provide a type of live-work opportunity, and should be retained through provision of business/studio space where shops are no longer viable subject to TC 7.
  EMP 7 - SMALL AND GROWING BUSINESSES
9.48 The Council will encourage the development of starter premises and managed work space for new and growing industrial and business firms.
     
9.49 Particular attention will be given to the needs of small and growing firms and newly established businesses as it is considered important that these businesses be given the opportunity to establish and expand in the Borough. Special encouragement will be given to the development of very small industrial and business units under 100 sq m which are relatively uneconomic to construct. These are particularly appropriate in areas where conditions are less favourable for storage/distribution.
   
 

POLICIES FOR TOURISM

  EMP 8 - DEVELOPMENT OF TOURISM
9.50 The Council will support the Tourist and Twinning Advisory Group and will seek to promote tourism in the Borough. It will seek to maximise visitor satisfaction while protecting the interests of residents and the environmental character of the Borough from the effects of too many visitors. Off-peak visits will be encouraged and the less well known destinations highlighted as part of a programme of planned tourism management. Visitors will be encouraged to use public transport.
     
9.51 The Tourism Advisory Group, and the Council, together with the London Tourist Board have all promoted tourism in the Borough and worked with adjoining boroughs. The Council recognises the value of tourism but is concerned to ensure that any adverse effect it may have on the Borough's environment or on land use and transport is minimised. Adverse effects can be car and coach parking problems, congestion, litter and general inconvenience. The benefits can be greater choice of facilities for residents, a stronger economic base for the Borough, increased prosperity, more investment and more jobs. A wider spread of visitors and promotion of off-peak visits will play an important part in maximising benefits to the Borough and minimising adverse effects of major attractions.
9.52 The Royal Botanic Gardens, Kew, in addition to its role as a public garden that attracts 1.5 million visitors annually, is of outstanding importance as a scientific institution, as an area of historic landscape, a royal garden and for its collection of buildings and ornamental features. Hampton Court Palace is a major historic attraction with some 0.5 million visitors per annum. Matches and other events at the Rugby Football Union Stadium are attended by up to 75,000 spectators, whilst Richmond Park attracts a large number of weekend visitors. Although these major attractions are not within the direct control of the Council, the Attractions Working Group monitors their operations. The Council will therefore work with and encourage the management organisations responsible for them, to mitigate the environmental problems created by visitors. Measures sought will include encouraging the use of public transport and the provision of coach and car parking facilities that will be least damaging to the environment or disturbing to local residents. The Council will give consideration to allocating financial support to further its objectives for tourism when resources permit. Long distance cycling and walking routes including the Thames Valley Cycle Route and the Thames Path, together with the two orbital walking routes which pass through the Borough have great potential for encouraging visitors into and through the Borough. Such routes encourage environmentally responsible tourism (see also ENV 6 Green Chains).
  EMP 9 - HOTELS AND GUESTHOUSES
9.53 Where it can be shown that existing hotels and guesthouses and other overnight accommodation contribute to meeting an identified need, their loss will be resisted. Favourable consideration will be given to proposals for hotels and guesthouses in suitable locations. These will normally be in or adjacent to existing commercial centres or close to attractions and well served by public transport. The Council will have due regard to residential amenity and to the environmental impact of proposals.
     
9.54 The Council particularly wishes to encourage overnight visitors, as they are likely to benefit the Borough more than day visitors and cause less traffic congestion. Where there is an identified need the loss of existing hotels and guesthouses will be resisted subject to their being in locations which continue to be compatible with the amenity of the surrounding area and have adequate access and parking. There is a particular need for middle and budget priced hotels within the Borough catering for the tourist market, since high occupancy rates in existing hotels reduce the ability to retain visitor spend. Twickenham in particular would benefit from the provision of hotel accommodation. (See Proposal T3 - Post Office sorting office site). Hotel development will be supported and be encouraged whenever possible provided there is no conflict with other policies in the Plan. In line with RPG3, consideration may be given to the use of vacant office premises in town centres (see EMP 4), which are not suitable for conversion to residential. The conversion of rooms over public houses to provide visitor accommodation will also be encouraged in appropriate circumstances. Where appropriate, the Council will seek to enter into planning agreements under the Town and Country Planning Act 1990, Section 106, to secure public use of appropriate facilities.
   
 

AIMS FOR TOURISM MANAGEMENT

 

TOURIST INFORMATION AND GUIDE LEAFLETS

9.55 In order to avoid over concentration of tourists and reduce the adverse effect on the environment and encourage visits to less well known attractions, the Council will continue to provide its tourist information service and guide leaflets and will expand these activities when resources permit.
9.56 The Council considers that the adverse effects of tourism can be minimised and the benefits enhanced by providing better information to visitors and indeed to residents who wish to discover more about the Borough. This information should promote visits to those parts of the Borough which have the capacity to cope with additional visitors, encourage off-peak visits, encourage visitors to stay overnight and always encourage visitors to use public transport. It could, when describing places of interest or walks, encourage visitors to spend money in the Borough by making them aware of, and routing them past, restaurants, public houses, shops etc. In addition to the existing tourist information provision at major libraries and the Civic Centre, the Council will assist in setting up staffed information points at tourism gateways, and seek to establish tourist information points in appropriate new developments.
 
 
London Borough of Richmond Upon Thames - Unitary Development Plan
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